Organizational Communication: Theory, Research, and PracticeVersion 2.0
By Jason S. Wrench, Narissra Punyanunt-Carter, and Mark Ward Sr.
- Organized around three key constructs
- Theory. Covers the major approaches and theories on organizational and workplace communication, from classical to modern and from quantitative to interpretive and critical
- Research. Each chapter is grounded in the established literature learners should know, but also reflects new advances in organizational communication research
- Practice. Students are shown how to apply what they learn in workplace situations that other books often omit, such as leadership and followership, groups and teams, internal and external communication, impacts of technology, communication ethics, work-life balance, and the dark side of toxic workplaces
- Unique Chapter 13 “The Dark Side of Corporate Communication” sheds light on negative impacts of organizational communication
- Unique Chapter 15 “The Professional Side of Corporate Communication” covers applied approaches to organizational communication
- Over 59 embedded hyperlinks to videos and webpages to enrich online and hybrid courses
Supportive learning elements in each chapter:
- “Learning Objectives” at the beginning of each main section preview the material to come and prepare students to learn
- “Key Terms” help students understand and become comfortable with important vocabulary and phrasing
- “Key Takeaways” at the end of every main section reflect that section’s opening Learning Objectives and summarize new information while it is still fresh to enhance retention
- “Exercises” at the end of every main section encourage students to apply what they have just learned
- “Chapter Exercises” at the end of every chapter provide additional opportunities to apply and critically analyze chapter material using a “Real-World Case Study” and “End-of-Chapter Assessment”
Organizational Communication: Theory, Research, and Practice is suitable for courses called Introduction to Organizational Communication, Organizational Communication, and Business and Professional Communication or similar titles taught at the undergraduate or graduate levels at four-year colleges and universities.
Organizational Communication: Theory, Research, and Practice explores the major theories and approaches related to organizational and workplace communication; is grounded in established and recent research; and highlights practical, real-world applications. By understanding and applying workplace communication dynamics, rather than simply reacting to others’ words and actions, students develop the professional toolkit they need to take control of their own careers and work relationships.
New in This Version
- FlatWorld Homework for the first time
- Updated to reflect the seventh edition of the Publication Manual of the American Psychological Associations
- Fully updated research base
FlatWorld Homework includes multi-format questions written specifically for your FlatWorld book, which you can access through our stand-alone interface or integrate with your learning management system.
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The Instructor’s Manual guides you through the main concepts of each chapter and important elements such as learning objectives, key terms, and key takeaways. Can include answers to chapter exercises, group activity suggestions, and discussion questions.
PowerPoint Lecture Notes
A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.
PowerPoint Lecture Notes
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