Human Relations: Career, Relationships, and You is suitable for courses on human relations (also called human relations in the workplace or human relations in organizations) taught at the undergraduate and graduate levels in two- and four-year colleges and universities.
Human Relations: Career, Relationships, and You is structured around an easily understood approach to enhancing students’ current and future working relationships. It features a timely focus on understanding emotional intelligence and developing basic skills to successfully apply the concept in the workplace. This book explains and models effective strategies for initiating and sustaining positive interactions and building healthy working relationships.
Key topics include achieving career success through behaving ethically, embracing diversity, supporting excellent teamwork, channeling conflict positively, making effective decisions, managing stress appropriately, sparking motivation, and exhibiting strong leadership. The book’s informal, yet professional, tone engages learners. Human Relations: Career, Relationships, and You models how students can productively and positively navigate workplace interactions to enhance their current and future working relationships and achieve career success.
New in This Version
- Version 3.1 includes new information in response to COVID-19, including growth in telecommuting, video meetings, impact on leadership styles, addressing new ethical dilemmas, and coping with increased stress.
- Reflects the recent updates in Version 3.0
- Chapter 1: Revised discussion of empathy and compassion.
- Chapter 2: New emotional intelligence quizzes.
- Chapter 3: New chapter covers self-esteem and how to increase self-esteem to achieve better productivity in the workplace.
- Chapter 4: New content on “selling yourself” and persuasion.
- Chapter 7: New presentation of the team building process, team dynamics, and how to handle difficult team members.
- Chapter 10: Revised coverage of unions relocated to this chapter and combined with information on conflict and negotiation.
- Chapter 11: New coverage of the competitive advantages gained from diversity. Extensive new information on cultural intelligence and how to develop cultural intelligence.
- Chapter 13: Revised discussion of resume writing and interviewing.
- New figures in every chapter illustrate concepts.
- New “What’s In It for Me?” features explain the importance of key topics and how they directly relate to career success.