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Cover of Mastering Organizational Behavior v14.0
May 2017
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ISBN (Digital): 

Mastering Organizational Behavior

Version 14.0
By Cecily D. Cooper, Don Hellriegel, and John W. Slocum Jr.

Key Features

  • “Ethical Dilemmas” that conclude each chapter.
  • Individual and group exercises.
  • Case studies in each chapter.
  • Customizable.


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Mastering Organizational Behavior equips readers to become high-performance managers in today’s business world. Learners gain a solid foundation in organizational behavior with this unique, competency-based approach. Students are encouraged to assess and maximize their personal skills within the context of today’s organizational behaviors, as they learn to master seven core managerial competencies most important for success – managing self, ethics, communication, diversity, cross-cultural, teams, and change. This edition establishes a clear connection between classic theory, contemporary research, and emerging trends. It has been updated with new events and business cases.

New in This Version

  • New co-author Cecily D. Cooper provides a fresh perspective.
  • Updated throughout to include current topics and examples.
  • New chapter on “Promoting Fairness and Trust.”
  • Recent, notable events, such as the General Motors ignition-switch crisis.
  • Covers influential leaders, such as Sheryl Sandberg.
  • Highlights high-impact companies, such as Uber, Morning Star, and more.
  • End-of-text cases that discuss issues related to leadership, power, social influence, and more.
  • Video links to engage students.
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Instructor’s Manual

Instructor’s Manual

The Instructor’s Manual guides you through the main concepts of each chapter and important elements such as learning objectives, key terms, and key takeaways. Can include answers to chapter exercises, group activity suggestions, and discussion questions.

Instructor’s Manual

PowerPoint Lecture Notes

PowerPoint Lecture Notes

A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.

PowerPoint Lecture Notes

Test Generator - powered by Cognero

Test Generator - powered by Cognero

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Test Bank Files for Import to Learning Management Systems

Test Bank Files for Import to Learning Management Systems

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Test Item File

Test Item File

Need assistance in supplementing your quizzes and tests? Our test-item files (in Word format) contain many multiple-choice, fill-in-the-blank, and short-answer questions.

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Cecily D. Cooper University of Miami

Cecily D. Cooper is an Associate Professor at the University of Miami School of Business. Her research interests include trust, trust repair, fairness, and leadership. This research has been published in many leading management journals and has received three national conference awards. Professor Cooper serves on the editorial boards of the Academy of Management Journal, Academy of Management Review, Organizational Behavior and Human Decision Processes, and Journal of Trust Research (Associate Editor). In 2014 and 2016, Professor Cooper served as a program chair for the International Conference on Trust in Organizations sponsored by FINT (First International Network on Trust). Professor Cooper is also a member of the FINT Executive Board. At University of Miami she teaches in the undergraduate, MBA, Executive MBA, and Ph.D. Programs and has previously served as the Ph.D. Program coordinator for the Management Department. She received her B.S. from the Warrington College of Business at the University of Florida and her Ph.D. from the Marshall School of Business at the University of Southern California. Prior to joining University of Miami, Professor Cooper served as a visiting assistant professor at Southern Methodist University.

Don Hellriegel Texas A & M University - College Station

Don Hellriegel is Emeritus Professor of management within the Mays Business School at Texas A&M University. He received his B.S. and M.B.A. from Kent State University and his Ph.D. from the University of Washington. Dr. Hellriegel became a member of the faculty at Texas A&M in 1975. He has served on the faculties of the Pennsylvania State University and the University of Colorado. His research interests include organizational behavior, the effects of organizational environments, managerial cognitive styles, and organizational innovation and strategic management processes. His research has been published in a number of leading journals. Professor Hellriegel served as Vice President and Program Chair of the Academy of Management (1986), President Elect (1987), President (1988), and Past President (1989). In September 1999, he was elected to a three-year term as Dean of the Fellows Group of the Academy of Management. He served a term as Editor of the Academy of Management Review and served as a member of the Board of Governors of the Academy of Management (1979–1981 and 1982–1989). Dr. Hellriegel has performed many other leadership roles, among which include President, Eastern Academy of Management; Division Chair, Organization and Management Theory Division; President, Brazos County United Way; Co-Consulting Editor, West Series in Management, Head (1976–1980 and 1989–1994), Department of Management (TAMU); Interim Dean, Executive Associate Dean (1995–2000), Mays School of Business (TAMU); and Interim Executive Vice Chancellor (TAMUS). He has consulted with a variety of groups and organizations, including 3DI, Sun Ship Building, Penn Mutual Life Insurance, Texas A&M University System, Ministry of Industry and Commerce (Nation of Kuwait), Ministry of Agriculture (Nation of Dominican Republic), AACSB, and Texas Innovation Group.

John W. Slocum Jr. Southern Methodist University

John Slocum is the O. Paul Corley Professor Emeritus at Southern Methodist University. He taught on the facilities of the University of Washington, the Fisher School of Business at the Ohio State University, the Smeal School of Business at the Pennsylvania State University, the International University of Japan, and Amos Tuck at Dartmouth College. He holds a B.B.A. from Westminster College, an M.B.A. from Kent State University, and a Ph.D. in organizational behavior from the University of Washington. He is currently a Lecturer in SMU’s Video Game Development Program, and an adjunct professor of organizational behavior in the Jindal School of Management, University of Texas, Dallas. Professor Slocum has held a number of positions in professional societies. He was elected as a Fellow to the Academy of Management in 1976 for his outstanding contributions to the profession of management, a Fellow to the Decision Sciences Institute in 1984 for his research in behavioral decision theory and a Fellow in the Center for Leadership at the University of Texas, Dallas, 2010. He was awarded the Alumni Citation for Professional Accomplishment by Westminster College, both the Nicolas Salgo and Rotunda Outstanding Teaching Awards from SMU, the Executive MBA Most Valuable Faculty Member Award, SMU Alumni Award for Outstanding Service to Alumni, and was the recipient of the inaugural Carl Sewell Distinguished Service and Distinguished University Citizen Award by SMU. He is a charter member of Academy of Management Journal's Hall of Fame, former Editor of the Academy of Management Journal, founding editor of Organization Sciences, Journal of World Business, and Associate Editor of the Academy of Management Executive and Organizational Dynamics. He is currently co-editor of the Journal of Leadership and Organizational Studies. From 1975-1986, he served as a member of the Board of Governors of the Academy of Management and in 1983-1984, he served as 39th President of the Academy. He is the co-author of 30 books and 134 journal articles. Professor Slocum has served as a consultant to such organizations as Andrews Distributing Company, GeoDynamics, OxyChem, ARAMARK, Elsevier Publishing Company, Governor of Texas, AAA for Northern California, Brakke Consulting, Fort Worth Museum of Science and History, Pier 1, Kimberly Clark Corporation, Kisco Senior Living, UNT Health Science Center, Celanese, NASA, Lockheed Martin Corporation, WorkingSolutions, and Key Span Energy.

Additions & Errata

  • Chapter 2.2, Assessing Your Personality Using the Big Five, added (R) to statement #14. (11/9/18)
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