Focusing on Organizational Change | William Q. Judge, Jr.

- Dedication
- 1The Strategic Leader’s New Mandate
- 2What Is Organizational Capacity for Change?
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  - 2.1Primary Reasons for Failure to Bring About Change
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  - 2.2The Typical Reaction to Challenging Environmental Pressures
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  - 2.3Organizational Capacity for Change Defined
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  - 2.4The Eight Dimensions of OCC
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  - 2.5Concluding Thoughts About OCC
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- 3OCC Dimension 1: Trustworthy Leadership
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  - 3.1What Is Trustworthy Leadership?
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  - 3.2Trustworthy Leadership Yields Trust and Cooperation
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  - 3.3Trusting Cooperation Makes All Change Possible
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  - 3.4Trustworthy Leadership Is Valuable and Rare
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  - 3.5Trustworthiness Is Becoming Increasingly Important
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  - 3.6Practices for Cultivating Trustworthy Leadership in Your Organization
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- 4OCC Dimension 2: Trusting Followers
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  - 4.1Employees’ Collective Propensity to Trust
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  - 4.2Risk Associated With Trusting Others
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  - 4.3Benefits of Pervasive Organizational Trust
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  - 4.4Practices for Building the Trusting Followers Dimension
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- 5OCC Dimension 3: Capable Champions
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  - 5.1Influence Without Authority
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  - 5.2Getting Things Done When Not in Charge
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  - 5.3Rising Importance of Change Champions
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  - 5.4Practices for Cultivating Capable Champions
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- 6OCC Dimension 4: Involved Midmanagement
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  - 6.1The Evolving World of Middle Management
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  - 6.2Middle Managers Contributions to Change
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  - 6.3Middle Manager Change Roles
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  - 6.4Practices for Increasing Midmanager Involvement in Change
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- 7OCC Dimension 5: Systems Thinking
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  - 7.1A Primer on Systems Thinking
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  - 7.2Systems Thinking and Organizational Change
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  - 7.3Practices for Building Systems Thinking Into Your Organization
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- 8OCC Dimension 6: Communication Systems
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  - 8.1Communication Challenges in Modern Organizations
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  - 8.2Organizational Communication and Change
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  - 8.3Using the Communication System to Bring About Change
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  - 8.4Practices of Good Communication Systems
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- 9OCC Dimension 7: Accountable Culture
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  - 9.1What Does It Mean to Be Accountable?
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  - 9.2Organizational Culture and Accountability
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  - 9.3Cultural Accountability and Organizational Capacity for Change
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  - 9.4Practices for Making Your Organizational Culture More Accountable
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- 10OCC Dimension 8: Innovative Culture
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  - 10.1What Does It Mean to Be Innovative?
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  - 10.2What Makes an Organizational Culture Innovative?
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  - 10.3Innovative Cultures and Capacity for Change
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  - 10.4Practices for Making Your Culture More Innovative
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- 11The Big Picture
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  - 11.1The Centrality of Organizations in Our Lives
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  - 11.2Four Organizational Attributes of Change-Capable Organizations
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  - 11.3Assessing Your Organizational Capacity for Change
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  - 11.4Concluding Thoughts
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- AAppendix A: OCC Survey Instrument
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- BAppendix B: 8 Dimensions and Factor Loadings for OCC
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- CAppendix C: OCC Benchmarking
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- DAppendix D: OCC Benchmarking
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- EAppendix E: Resources
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  - E.1Simulations on Building Organizational Capacity and Leading Change
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  - E.2Other Books and Articles on Aspects of Organizational Capacity for Change
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  - E.3Fourteen Teaching Cases That Illustrate the Organizational Capacity for Change Framework
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- FReferences
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