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Table of Contents

    • About the Author
    • Acknowledgements
    • Dedications
    • Preface
    • 1Writing Basics: What Makes a Good Sentence?
      • 1.1Sentence Writing
      • 1.2Subject-Verb Agreement
      • 1.3Verb Tense
      • 1.4Capitalization
      • 1.5Pronouns
      • 1.6Adjectives and Adverbs
      • 1.7Misplaced and Dangling Modifiers
      • 1.8Writing Basics: End-of-Chapter Exercises
    • 2Punctuation

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      • 2.1Commas

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      • 2.2Semicolons

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      • 2.3Colons

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      • 2.4Quotes

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      • 2.5Apostrophes

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      • 2.6Parentheses

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      • 2.7Dashes

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      • 2.8Hyphens

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      • 2.9Punctuation: End-of-Chapter Exercises

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    • 3Working with Words: Which Word Is Right?

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      • 3.1Commonly Confused Words

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      • 3.2Spelling

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      • 3.3Word Choice

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      • 3.4Prefixes and Suffixes

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      • 3.5Synonyms and Antonyms

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      • 3.6Using Context Clues

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      • 3.7Working with Words: End-of-Chapter Exercises

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    • 4Help for English Language Learners

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      • 4.1Word Order

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      • 4.2Negative Statements

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      • 4.3Count and Noncount Nouns and Articles

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      • 4.4Pronouns

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      • 4.5Verb Tenses

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      • 4.6Modal Auxiliaries

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      • 4.7Prepositions

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      • 4.8Slang and Idioms

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      • 4.9Help for English Language Learners: End-of-Chapter Exercises

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    • 5Writing Paragraphs: Separating Ideas and Shaping Content

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      • 5.1Purpose, Audience, Tone, and Content

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      • 5.2Effective Means for Writing a Paragraph

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      • 5.3Writing Paragraphs: End-of-Chapter Exercises

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    • 6Refining Your Writing: How Do I Improve My Writing Technique?

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      • 6.1Sentence Variety

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      • 6.2Coordination and Subordination

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      • 6.3Parallelism

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      • 6.4Refining Your Writing: End-of-Chapter Exercises

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    • 7The Writing Process: How Do I Begin?

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      • 7.1Apply Prewriting Models

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      • 7.2Outlining

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      • 7.3Drafting

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      • 7.4Revising and Editing

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      • 7.5The Writing Process: End-of-Chapter Exercises

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    • 8Writing Essays: From Start to Finish

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      • 8.1Developing a Strong, Clear Thesis Statement

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      • 8.2Writing Body Paragraphs

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      • 8.3Organizing Your Writing

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      • 8.4Writing Introductory and Concluding Paragraphs

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      • 8.5Writing Essays: End-of-Chapter Exercises

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    • 9Effective Business Writing

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      • 9.1Getting Started

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      • 9.2Oral versus Written Communication

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      • 9.3How Is Writing Learned?

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      • 9.4Good Writing

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      • 9.5Style in Written Communication

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      • 9.6Principles of Written Communication

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      • 9.7Overcoming Barriers to Effective Written Communication

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      • 9.8Additional Resources

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    • 10Writing Preparation

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      • 10.1Getting Started

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      • 10.2Think, Then Write: Writing Preparation

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      • 10.3A Planning Checklist for Business Messages

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      • 10.4Research and Investigation: Getting Started

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      • 10.5Ethics, Plagiarism, and Reliable Sources

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      • 10.6Completing Your Research and Investigation

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      • 10.7Reading and Analyzing

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      • 10.8Additional Resources

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    • 11Writing

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      • 11.1Getting Started

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      • 11.2Organization

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      • 11.3Writing Style

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      • 11.4Making an Argument

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      • 11.5Paraphrase and Summary versus Plagiarism

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      • 11.6Additional Resources

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    • 12Revising and Presenting Your Writing

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      • 12.1Getting Started

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      • 12.2General Revision Points to Consider

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      • 12.3Specific Revision Points to Consider

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      • 12.4Style Revisions

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      • 12.5Evaluating the Work of Others

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      • 12.6Proofreading and Design Evaluation

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      • 12.7Additional Resources

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    • 13Business Writing in Action

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      • 13.1Getting Started

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      • 13.2Text, E-mail, and Netiquette

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      • 13.3Memorandums and Letters

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      • 13.4Business Proposal

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      • 13.5Report

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      • 13.6Résumé

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      • 13.7Sales Message

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      • 13.8Additional Resources

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    • 14APA and MLA Documentation and Formatting

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      • 14.1Formatting a Research Paper

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      • 14.2Citing and Referencing Techniques

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      • 14.3Creating a References Section

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      • 14.4Using Modern Language Association (MLA) Style

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      • 14.5APA and MLA Documentation and Formatting: End-of-Chapter Exercises

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