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Table of Contents

    • About the Author
    • Acknowledgments
    • Dedication
    • Preface
    • Part 1Foundations of Communication
    • 1Introduction to Communication Studies
      • 1.1Communication: History and Forms
      • 1.2The Communication Process
      • 1.3Communication Principles
      • 1.4Communication Competence
    • 2Communication and Perception

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      • 2.1Perception Process

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      • 2.2Perceiving Others

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      • 2.3Perceiving and Presenting Self

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      • 2.4Improving Perception

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    • 3Verbal Communication

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      • 3.1Language and Meaning

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      • 3.2Functions of Language

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      • 3.3Using Words Well

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      • 3.4Language, Society, and Culture

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    • 4Nonverbal Communication

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      • 4.1Characteristics and Functions of Nonverbal Communication

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      • 4.2Types of Nonverbal Communication

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      • 4.3Nonverbal Communication Competence

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    • 5Listening

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      • 5.1Understanding How and Why We Listen

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      • 5.2Barriers to Effective Listening

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      • 5.3Improving Listening Competence

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    • Part 2Interpersonal Communication and Culture

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    • 6Interpersonal Communication Processes

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      • 6.1Principles of Interpersonal Communication

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      • 6.2Conflict and Interpersonal Communication

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      • 6.3Emotions and Interpersonal Communication

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      • 6.4Self-Disclosure and Interpersonal Communication

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    • 7Communication in Relationships

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      • 7.1Foundations of Relationships

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      • 7.2Communication and Friends

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      • 7.3Communication and Families

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      • 7.4Romantic Relationships

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      • 7.5Relationships at Work

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      • 7.6The Dark Side of Relationships

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    • 8Culture and Communication

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      • 8.1Foundations of Culture and Identity

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      • 8.2Exploring Specific Cultural Identities

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      • 8.3Intercultural Communication

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      • 8.4Intercultural Communication Competence

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    • Part 3Public Communication

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    • 9Preparing a Speech

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      • 9.1Selecting and Narrowing a Topic

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      • 9.2Researching and Supporting Your Speech

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      • 9.3Organizing

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      • 9.4Outlining

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    • 10Delivering a Speech

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      • 10.1Managing Public Speaking Anxiety

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      • 10.2Delivery Methods and Practice Sessions

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      • 10.3Vocal Delivery

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      • 10.4Physical Delivery

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    • 11Informative and Persuasive Speaking

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      • 11.1Informative Speeches

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      • 11.2Persuasive Speaking

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      • 11.3Persuasive Reasoning and Fallacies

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      • 11.4Persuasive Strategies

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    • 12Public Speaking in Various Contexts

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      • 12.1Speaking in Personal and Civic Contexts

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      • 12.2Speaking in Academic Settings

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      • 12.3Speaking in Business Settings

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    • Part 4Group Communication

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    • 13Small Group Communication

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      • 13.1Understanding Small Groups

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      • 13.2Small Group Development

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      • 13.3Small Group Dynamics

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    • 14Leadership, Roles, and Problem Solving in Groups

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      • 14.1Leadership and Small Group Communication

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      • 14.2Group Member Roles

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      • 14.3Problem Solving and Decision Making in Groups

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    • Part 5Communication Technology

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    • 15Mediated Communication

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      • 15.1The Self and Mediated Communication

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      • 15.2Relationships and Mediated Communication

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      • 15.3Democracy, Media Literacy, and Mediated Communication

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