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Table of Contents

    • About the Authors
    • Acknowledgments
    • Dedications
    • Preface
    • 1Introduction to Leadership, Management, and Followership
      • 1.1Defining Moments
      • 1.2Introduction to Leadership
      • 1.3Leadership
      • 1.4Management
      • 1.5Followers
      • 1.6Chapter Summary and Case
    • 2Developing Interpersonal Skills for Success

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      • 2.1Getting Defensive: Prove Your Superiority or Expose Your Insecurity?

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      • 2.2Personality Types and Leadership Traits

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      • 2.3Single- and Double-Loop Learning

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      • 2.4Chapter Summary and Case

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    • 3Leadership Theories and Styles

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      • 3.1Power and Leadership

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      • 3.2Leadership Theories

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      • 3.3Leadership Styles

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      • 3.4Chapter Summary and Case

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      • 3.5Appendix

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    • 4Building Teams, Adaptive and Situational Leadership, and Leadership Power

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      • 4.1Building Teams

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      • 4.2Adaptive and Situational Leadership

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      • 4.3Power in Leadership

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      • 4.4Chapter Summary and Case

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    • 5The Leader’s Responsibility for Setting Organizational Direction

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      • 5.1Communicating a Direction

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      • 5.2Introduction to Vision, Mission, and Overarching-Goal (Intent) Statements

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      • 5.3Vision Statement

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      • 5.4Mission Statements

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      • 5.5Intent Statement

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      • 5.6Chapter Summary and Case

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    • 6Developing Employees as Followers

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      • 6.1The Interview

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      • 6.2Hiring

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      • 6.3Training

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      • 6.4Chapter Summary and Case

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    • 7Motivation as a Responsibility of Leadership

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      • 7.1What Motivates You?

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      • 7.2Human Motivation at Work

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      • 7.3Strategies Used to Increase Motivation

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      • 7.4Chapter Summary and Case

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    • 8Effective Decision Making

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      • 8.1Social Media Blues

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      • 8.2Decision-Making Models

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      • 8.3Faulty Decision Making

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      • 8.4Team Decision Making and Change

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      • 8.5Chapter Summary and Case

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    • 9The Ethical Leader

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      • 9.1Unethical or the “Way We Do Business”?

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      • 9.2An Ethics Framework

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      • 9.3Making Ethical Decisions

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      • 9.4Social Responsibility

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      • 9.5Chapter Summary and Case

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    • 10Operational Leadership Considerations

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      • 10.1Too Stressed to Focus?

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      • 10.2Company Culture

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      • 10.3Diversity and Inclusion

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      • 10.4Employee Law

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      • 10.5Understanding Employee Rights

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      • 10.6Stress

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      • 10.7Power Positioning and Power Sources

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      • 10.8Chapter Summary and Case

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    • 11Intervening and Aiding Employees with Performance Issues

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      • 11.1Performance Issues and a Creative Solutions

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      • 11.2Handling Performance

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      • 11.3Performance Evaluations

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      • 11.4Chapter Summary and Case

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    • 12Leading Change

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      • 12.1Change at the Fruit Warehouse

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      • 12.2What Is Change?

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      • 12.3Change Process

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      • 12.4Guidelines for Change Implementation

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      • 12.5Chapter Summary and Case

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    • 13The Leadership Development Process

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      • 13.1A Shining Star

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      • 13.2Personal Leadership Plans

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      • 13.3Career Growth: Impression Management

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      • 13.4Continual Learning and Feedback

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      • 13.5Chapter Summary and Case

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