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Table of Contents

    • About the Author
    • Acknowledgments
    • Dedications
    • Preface
    • 1Effective Interpersonal Communication
      • 1.1Introduction to Interpersonal Communication
      • 1.2Why Is Communication Important?
      • 1.3What Is Communication?
      • 1.4Principles of Communication
      • 1.5Interpersonal Communication and Professional Responsibilities
    • 2Interpersonal Communication and Self-Awareness

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      • 2.1Introduction

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      • 2.2Intrapersonal Communication: Our Inner Voice

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      • 2.3Self-Concept and the Johari Window

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      • 2.4Interpersonal Needs

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      • 2.5Self-Disclosure

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    • 3Perception and Interpersonal Communication

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      • 3.1Introduction

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      • 3.2Self-Concept and Self-Fulfilling Prophecy

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      • 3.3Perception

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      • 3.4Stereotypes, Prejudice, and Perceptions

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    • 4Verbal Communication, Words, and Language

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      • 4.1Introduction

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      • 4.2Words and Meaning

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      • 4.3Principles of Verbal Communication

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      • 4.4Jargon, Cliché, and Slang

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      • 4.5Effective Interpersonal Conversations

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      • 4.6Improving Interpersonal Conversations

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    • 5Beyond Words and Nonverbal Communication

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      • 5.1Introduction

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      • 5.2Principles of Nonverbal Communication

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      • 5.3Diverse Types of Nonverbal Communication

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      • 5.4Mindfulness and Effective Nonverbal Communication 

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    • 6Listening and Interpersonal Communication

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      • 6.1Introduction

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      • 6.2Types of Listening

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      • 6.3Listening, Common Ground, Relationships, and Self-Care

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      • 6.4Listening, Difference, and Disagreement

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    • 7Emotions and Interpersonal Communication

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      • 7.1Introduction

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      • 7.2Relationships, Functions, and Emotions

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      • 7.3Emotional Intelligence

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      • 7.4Emotional Work, Labor, Weather, and Communication Soft Skills

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    • 8Relationships and Interpersonal Communication

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      • 8.1Introduction

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      • 8.2Healthy Relationships, Sharing, and Turn-Taking

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      • 8.3Principles and Types of Relationships

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      • 8.4Relationship Messages and Common Misconceptions

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      • 8.5Coming Together and Growing Apart

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      • 8.6Maintaining and Improving Relationships

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    • 9Conflict Management and Interpersonal Communication

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      • 9.1Introduction

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      • 9.2Defensive and Supportive Communication, Relational Dialectics, and Improvement

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      • 9.3Principles and Process of Interpersonal Conflict

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      • 9.4Conflict Management Styles

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      • 9.5Groupthink, Uncertainty, Forgiveness and Solving Problems Together

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      • 9.6The Dark Side of Interpersonal Communication

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    • 10Social Media and Interpersonal Relationships

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      • 10.1Introduction

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      • 10.2Virtual Communication, Online Interpersonal Interactions, Slander, and Libel

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      • 10.3Virtual Groups, Belonging, and Affiliation

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      • 10.4Pop Culture, Discrimination, and Cultural Appropriation

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      • 10.5Mobile Phones, Relationships, and Distractions

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      • 10.6The Dark Side of Social Media

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    • 11Interpersonal Leadership, Power, and Social Change

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      • 11.1Introduction

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      • 11.2Power and Leadership

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      • 11.3Working in Virtual Teams

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      • 11.4Team Problem Solving

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      • 11.5Relationships at Work

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      • 11.6Family Business Relationships

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    • 12Relationships, the Pandemic, and Negative News

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      • 12.1Introduction

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      • 12.2Health, the Pandemic, and Relationships

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      • 12.3Managing Bad News and Fake News

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