Principles of Management | Talya Bauer, Berrin Erdogan, and Jeremy Short

- 1Introduction to Principles of Management
- 2History, Trends, Globalization, and Ethics
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  - 2.1Management History
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  - 2.2Contemporary Principles of Management
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  - 2.3Trends
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  - 2.4Globalization and Principles of Management
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  - 2.5Developing Your Values-Based Leadership Skills
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  - 2.6Case in Point: Employee Engagement in Organizational Change Toward B Corp Status
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- 3Personality, Attitudes, and Work Behaviors
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  - 3.1Personality and Values
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  - 3.2Perception
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  - 3.3Work Attitudes
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  - 3.4Work Behaviors
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  - 3.5Developing Your Positive Attitude Skills
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  - 3.6Case in Point: Zoom Video Communications Delivering Happiness
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- 4Developing Mission, Vision, and Values
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  - 4.1The Roles of Mission, Vision, and Values
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  - 4.2Mission and Vision in the P-O-L-C Framework
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  - 4.3Creativity and Passion
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  - 4.4Stakeholders
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  - 4.5Developing Your Personal Mission and Vision
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  - 4.6Case in Point: Motivated Employees at Patagonia
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- 5Strategic Management
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  - 5.1Strategic Management in the P-O-L-C Framework
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  - 5.2The Emergence of Strategies
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  - 5.3Understanding Generic Business-Level Strategies
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  - 5.4Developing Strategy Through Internal Analysis
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  - 5.5Developing Strategy Through External Analysis
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  - 5.6Formulating Organizational and Personal Strategy with the Strategy Diamond
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  - 5.7Case in Point: At Costco, Strong Culture Leads to Strong Performance
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- 6Goals and Objectives
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  - 6.1The Nature of Goals and Objectives
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  - 6.2Management by Objectives and the Balanced Scorecard
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  - 6.3Using Goals and Objectives in Employee Performance Evaluation
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  - 6.4Integrating Goals and Objectives with Corporate Social Responsibility
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  - 6.5Your Personal Balanced Scorecard
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  - 6.6Case in Point: Performance with a Purpose at PepsiCo.
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- 7Organizational Structure and Change
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  - 7.1Organizational Structure
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  - 7.2Contemporary Forms of Organizational Structures
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  - 7.3Organizational Change
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  - 7.4Planning and Executing Change Effectively
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  - 7.5Building Your Change Management Skills
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  - 7.6Case in Point: Evolving through Acquisition: The Campbell Soup Company
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- 8Organizational Culture
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  - 8.1Understanding Organizational Culture
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  - 8.2Measuring Organizational Culture
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  - 8.3Creating and Maintaining Organizational Culture
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  - 8.4Creating Culture Change
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  - 8.5Developing Your Personal Skills: Learning to Fit In
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  - 8.6Case in Point: The Power of Heart at Southwest Airlines
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- 9Leading People and Organizations
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  - 9.1Who Is Considered a Leader? Trait Approaches to Leadership
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  - 9.2What Do Leaders Do? Behavioral Approaches to Leadership
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  - 9.3What Is the Role of the Context? Contingency Approaches to Leadership
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  - 9.4Contemporary Approaches to Leadership
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  - 9.5Developing Your Leadership Skills
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  - 9.6Case in Point: An Inclusive Leader Approach at Stitch Fix
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- 10Decision Making
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  - 10.1Understanding Decision Making
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  - 10.2Faulty Decision Making
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  - 10.3Decision Making in Groups
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  - 10.4Developing Your Personal Decision-Making Skills
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  - 10.5Case in Point: Making the Decision to Invest in Detroit
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- 11Communication in Organizations
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  - 11.1Understanding Communication
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  - 11.2Communication Barriers
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  - 11.3Different Types of Communication
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  - 11.4Developing Your Personal Communication Skills
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  - 11.5Case in Point: Communication that Transcends Cultures at IKEA
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- 12Managing Groups and Teams
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  - 12.1Group Dynamics
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  - 12.2Understanding Team Design Characteristics
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  - 12.3Managing Effective Teams
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  - 12.4Barriers to Effective Teams
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  - 12.5Developing Your Team Skills
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  - 12.6Case in Point: Building Teams with Kindness
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- 13Motivating Employees
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  - 13.1Understanding Motivation
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  - 13.2Need-Based Theories of Motivation
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  - 13.3Process-Based Theories
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  - 13.4Developing Your Personal Motivation Skills
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  - 13.5Case in Point: Diverse and Color Proud at Gap Inc.
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- 14The Essentials of Control
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  - 14.1Organizational Control
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  - 14.2Types and Levels of Control
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  - 14.3Financial Controls
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  - 14.4Nonfinancial Controls
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  - 14.5Lean Control
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  - 14.6Crafting Your Balanced Scorecard
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  - 14.7Case in Point: SpaceX Mitigating Stress at Work
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- 15Strategic Human Resource Management
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  - 15.1The Changing Role of Strategic Human Resource Management in Principles of Management
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  - 15.2The War for Talent
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  - 15.3Effective Selection and Placement Strategies
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  - 15.4The Roles of Pay Structure and Pay for Performance
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  - 15.5Designing a High-Performance Work System
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  - 15.6Tying It All Together: Using the HR Balanced Scorecard to Gauge and Manage Your Human Capital
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  - 15.7Case in Point: People Come First at SAS
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