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Table of Contents

    • About the Author
    • Acknowledgments
    • Dedication
    • Preface
    • 1Communication History, Theory, and Research
      • 1.1History and Forms of Communication
      • 1.2Communication Theory
      • 1.3Communication Research
    • 2Communication Processes and Principles

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      • 2.1The Communication Process

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      • 2.2Communication Principles

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      • 2.3Communication Competence

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    • 3Communication and Perception

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      • 3.1Perception Process

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      • 3.2Perceiving Others

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      • 3.3Perceiving and Presenting Self

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      • 3.4Improving Perception

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    • 4Verbal Communication

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      • 4.1Language and Meaning

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      • 4.2Functions of Language

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      • 4.3Using Words Well

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      • 4.4Language, Society, and Culture

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    • 5Nonverbal Communication

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      • 5.1Principles and Functions of Nonverbal Communication

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      • 5.2Types of Nonverbal Communication

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      • 5.3Nonverbal Communication Competence

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      • 5.4Nonverbal Communication in Context

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    • 6Listening

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      • 6.1Understanding How and Why We Listen

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      • 6.2Barriers to Effective Listening

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      • 6.3Improving Listening Competence

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      • 6.4Listenable Messages and Effective Feedback

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    • 7Interpersonal Communication Processes

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      • 7.1Principles of Interpersonal Communication

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      • 7.2Conflict and Interpersonal Communication

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      • 7.3Emotions and Interpersonal Communication

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      • 7.4Self-Disclosure and Interpersonal Communication

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    • 8Communication in Relationships

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      • 8.1Foundations of Relationships

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      • 8.2Communication and Friends

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      • 8.3Communication and Families

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      • 8.4Romantic Relationships

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      • 8.5The Dark Side of Relationships

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    • 9Culture and Communication

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      • 9.1Foundations of Culture and Identity

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      • 9.2Exploring Specific Cultural Identities

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      • 9.3Intercultural Communication

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      • 9.4Intercultural Communication Competence

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    • 10Small Group Communication

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      • 10.1Understanding Small Groups

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      • 10.2Small Group Development

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      • 10.3Small Group Dynamics

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      • 10.4Group Member Roles

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    • 11Organizational Communication

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      • 11.1Perspectives on Organizations and Communication

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      • 11.2Leadership in Organizations

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      • 11.3Relationships in Organizations

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      • 11.4Organizational Communication Competence

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    • 12Health Communication

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      • 12.1Health Communication and Healthcare Systems

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      • 12.2Health Communication in Communities

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      • 12.3Health Communication in Relationships

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      • 12.4Health Communication Competence

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    • 13Public Communication

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      • 13.1Planning Your Speech

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      • 13.2Researching and Supporting Your Speech

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      • 13.3Organizing Your Speech

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      • 13.4Delivering Your Speech

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    • 14Media, Technology, and Communication

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      • 14.1Technological Advances: From the Printing Press to the iPhone

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      • 14.2Functions and Theories of Mass Communication

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      • 14.3Mass Communication and Ethics

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    • 15New Media and Communication

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      • 15.1New Media Technologies

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      • 15.2New Media and Society

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      • 15.3New Media, the Self, and Relationships

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