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Table of Contents

    • About the Authors
    • Preface
    • 1Organizational Behavior at Work
      • 1.1Understanding Organizational Behavior
      • 1.2Trends Influencing Organizational Behavior
      • 1.3Conclusion
      • 1.4Chapter Activities and Exercises
    • 2Diversity at Work

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      • 2.1Demographic Diversity

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      • 2.2Cultural Diversity

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      • 2.3The Role of Ethics and National Culture

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      • 2.4Conclusion

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      • 2.5Chapter Activities and Exercises

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    • 3Personality and Values at Work

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      • 3.1The Interactionist Perspective: The Role of Fit

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      • 3.2Individual Differences: Values and Personality

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      • 3.3The Role of Ethics and National Culture

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      • 3.4Conclusion

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      • 3.5Chapter Activities and Exercises

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    • 4Attitudes and Behaviors at Work

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      • 4.1Work Attitudes

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      • 4.2Work Behaviors

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      • 4.3The Role of Ethics and National Culture

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      • 4.4Conclusion

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      • 4.5Chapter Activities and Exercises

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    • 5Theories of Motivation at Work

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      • 5.1Need-Based Theories of Motivation

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      • 5.2Process-Based Theories

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      • 5.3The Role of Ethics and National Culture

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      • 5.4Conclusion

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      • 5.5Chapter Activities and Exercises

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    • 6Designing a Motivating Work Environment

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      • 6.1Motivating Employees Through Job Design

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      • 6.2Motivating Employees Through Goal Setting

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      • 6.3Motivating Employees Through Performance Appraisals

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      • 6.4Motivating Employees Through Performance Incentives

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      • 6.5The Role of Ethics and National Culture

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      • 6.6Conclusion

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      • 6.7Chapter Activities and Exercises

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    • 7Stress and Emotions at Work

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      • 7.1Understanding Stress

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      • 7.2Managing Stress

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      • 7.3Understanding Emotions

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      • 7.4Emotions and Work

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      • 7.5The Role of Ethics and National Culture

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      • 7.6Conclusion

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      • 7.7Chapter Activities and Exercises

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    • 8Communication at Work

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      • 8.1Understanding Communication

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      • 8.2Communication Barriers

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      • 8.3Communication Types

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      • 8.4The Role of Ethics and National Culture

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      • 8.5Conclusion

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      • 8.6Chapter Activities and Exercises

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    • 9Groups and Teams at Work

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      • 9.1Group Dynamics

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      • 9.2Understanding Team Design Characteristics

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      • 9.3Team Management

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      • 9.4Barriers to Effective Teams

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      • 9.5The Role of Ethics and National Culture

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      • 9.6Conclusion

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      • 9.7Chapter Activities and Exercises

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    • 10Conflict and Negotiation at Work

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      • 10.1Understanding Conflict

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      • 10.2Causes and Outcomes of Conflict

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      • 10.3Conflict Management

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      • 10.4Negotiations

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      • 10.5The Role of Ethics and National Culture

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      • 10.6Conclusion

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      • 10.7Chapter Activities and Exercises

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    • 11Perceptions, Decisions, and Creativity at Work

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      • 11.1Understanding Perception

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      • 11.2Understanding Decision Making

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      • 11.3Faulty Decision Making

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      • 11.4Decision Making in Groups

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      • 11.5The Role of Ethics and National Culture

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      • 11.6Conclusion

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      • 11.7Chapter Activities and Exercises

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    • 12Leaders and Followers at Work

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      • 12.1Trait Approaches to Leadership

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      • 12.2Behavioral Approaches to Leadership

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      • 12.3Contingency Approaches to Leadership

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      • 12.4Contemporary Approaches to Leadership

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      • 12.5The Role of Ethics and National Culture

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      • 12.6Conclusion

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      • 12.7Chapter Activities and Exercises

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    • 13Power, Influence, and Politics at Work

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      • 13.1Understanding the Basics of Power

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      • 13.2Power and Influence

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      • 13.3Organizational Politics

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      • 13.4Understanding Social Networks

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      • 13.5The Role of Ethics and National Culture

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      • 13.6Conclusion

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      • 13.7Chapter Activities and Exercises

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    • 14Organizational Culture at Work

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      • 14.1Understanding Organizational Culture

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      • 14.2Characteristics of Culture

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      • 14.3Creating and Maintaining Organizational Culture

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      • 14.4Creating Culture Change

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      • 14.5The Role of Ethics and National Culture

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      • 14.6Conclusion

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      • 14.7Chapter Activities and Exercises

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    • 15Organizational Structure and Change at Work

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      • 15.1Organizational Structure

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      • 15.2Organizational Change

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      • 15.3The Role of Ethics and National Culture

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      • 15.4Conclusion

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      • 15.5Chapter Activities and Exercises

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    • AOptional Chapter Cases

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