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Current
Table of Contents
About the Author
Acknowledgments
Dedications
Preface
1
Introducing Intercultural Communication
1.1
Introduction
1.2
Why Is Intercultural Communication Important to Study?
1.3
Why Is It Important to Communicate Well across Cultures?
1.4
What Is Communication?
1.5
What Is Culture?
1.6
Intercultural Communication in Context
1.7
Additional Resources
2
Why Don’t We All See Things the Same Way?
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2.1
Introduction
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2.2
Self-Understanding Is Fundamental to Intercultural Communication
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2.3
Perception and Intercultural Communication
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2.4
Differences in Perception across Cultures
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2.5
Getting to Know Each Other
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2.6
Listening
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2.7
Additional Resources
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3
Intercultural and International Communication
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3.1
Introduction
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3.2
How to Understand Intercultural Communication
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3.3
Common Cultural Characteristics
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3.4
Divergent Cultural Characteristics
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3.5
International Communication and the Global Marketplace
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3.6
The International Job Assignment
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3.7
World Religions
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3.8
Additional Resources
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4
Culture, Relationships, and Conflict
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4.1
Introduction
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4.2
Intrapersonal Communication: Our Inner Voice
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4.3
Self-Concept and Cultural Identities
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4.4
Interpersonal Needs: Universal across Cultures
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4.5
Social Penetration Theory and Cultural Awareness
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4.6
The Ritual of Conversation across Cultures
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4.7
Conflict and Intercultural Communication
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4.8
Additional Resources
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5
Verbal Communication across Cultures
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5.1
Introduction
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5.2
What Is Language?
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5.3
Multiple Meanings across Cultures
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5.4
Principles of Verbal Communication
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5.5
Language Can Be an Obstacle to Intercultural Communication
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5.6
Improving Verbal Communication across Cultures
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5.7
Additional Resources
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6
Nonverbal Communication across Cultures
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6.1
Introduction
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6.2
Principles of Nonverbal Communication
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6.3
Diverse Types of Nonverbal Communication
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6.4
A Picture Is Worth at Least a Thousand Words
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6.5
Improving Your Nonverbal Communication across Cultures
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6.6
Additional Resources
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7
Intercultural Communication, Popular Culture, and Social Change
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7.1
Introduction
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7.2
Popular Culture and Intercultural Communication
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7.3
Intercultural Communication, Relationships, Groups, and Communities
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7.4
Organizational Cultures and Communication
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7.5
Intercultural Communication and Social Change
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7.6
Additional Resources
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8
Social Media and Intercultural Communication
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8.1
Introduction
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8.2
Virtual Communication across Cultures
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8.3
Diverse Representations of Affiliation Online
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8.4
Diverse Representations of Difference Online
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8.5
Online Intercultural Collaboration
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8.6
Additional Resources
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9
Intercultural Communication across Contexts
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9.1
Introduction
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9.2
Health across Cultures
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9.3
Tourism across Cultures
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9.4
Law Enforcement across Cultures
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9.5
Education around the World
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9.6
Additional Resources
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